Who we are

 


The software products designed, developed and marketed by the parent company integrate with the range of services offered by the Group: outsourcing, facility management, training, roll-out assistance, vertical solutions for the claims division, custom solutions for the life division, communication services and web applications, organisational and business consultancy are just some of the numerous activities in which RGI and its subsidiaries RGIOutsourcing, 3esse, SistemaSinistri, RGIVita, Quid web&media and EuRGI are engaged on the Italian and global insurance market, boosted by their historical know-how and an innate capacity for innovation.









 

   
Quality		          
Trust		          
Strategy		    
     
          
        
  
   
Quality and service levels are fundamental aspects and primary objectives of our activity: services are organised in accordance with international best practices and models (ITIL) while technological and insurance capabilities in back-office processes guarantee a high degree of reliability, performance and scalability of the services that we offer. Furthermore, our constant pursuit of excellent partners and innovative solutions enables us to make continual improvements in the quality/price ratio.

       

Our aim is to offer added value to the IT component of our Clients, by taking over responsibility for technical and operational management and leaving the Client to deal with process governance and expertise. To best achieve these objectives, we use tools to manage services shared between the various participants and we work with the client along the principles of organisation, transparency and reliability.

     

RGI Outsourcing services represent strategic solutions for our Client and for its IT, reducing management costs and improving efficiency and service levels. Thanks to the services that we offer, the RGI Group is able to provide 360 degree coverage of all systems, application and management problems with respect to the IT operations of an insurance ERP: the Client is then free to focus entirely on its business and IT strategies.