PASSBroker [sic] is the standard application solution for the insurance agent market providing complete management of insurance brokerage technical activities. As well as general ledger accounting, Web estimators, Web access for policies and claims, site implementation, document management, CRM with marketing contacts and negotiations, business intelligence. The RGI Outsourcing service enables clients to remotely access agency management systems without having to install the software at their site.

Advantages

• No investment in hardware and hardware maintenance (system consulting, updates, anti-virus, security, etc.)
• No investment in software and in software maintenance: only an annual fee.
• Flexible services that adapt to the company's business performance.
• Possibility of accessing the agency management software in any place through a simple telephone connection.
• Data security and back-up reliability guaranteed.
• No installation cost, elasticity in growth and short time to set up new workstations.

Characteristics

• Full outsourcing of the processes relating to the infrastructure component and respective maintenance.
• License to use the agency software in ASP (outsourcing) mode and all the third party software required, installed on the server.
• Software updating service.
• Application and system monitoring service.
• Security and update management.
• Hiring of network machines and equipment.
• Upgrades to the new versions of all Microsoft, RGI and third party software.
• Service levels contractually guaranteed.
• Permanent helpdesk service for any kind of application, system and network support.
• Possibility of supporting connectivity.