The ability of a company to cope with critical and emergency situations is vital for ensuring business continuity and safeguarding company assets. The Disaster Recovery plan aims to minimise risks and to set up the data recovery and operational recovery policy.
The aspects to be guaranteed are as follows:

• Physical integrity of computer systems against natural events (floods, earthquakes, lightning), accidental causes (fires, floods, building collapse), external causes (theft, uprisings, destruction)
• Integrity of the infrastructures required for the systems to operate: electricity, connectivity, lines.
• Data integrity against hardware failures, human errors, viruses. In the event of disaster, it is necessary to restore functionality in accordance with the RPOs and RTOs agreed with the Client.

Service

The RGI Outsourcing service involves the establishment of an insurance-customised Disaster Recovery strategy through:

• Risk analysis
• Disaster Recovery plan
• Testing and maintenance
• Centralised and secure back-up
• Data replication
• Logistics
• Training

Characteristics

• Sharing of objectives and procedures with the client to customise the plan
• Servers are located in an Internet Data Center with redundant architecture and connectivity. The same Data Center delivers production services. It is therefore an "active site".
• A server virtualisation and configuration replication system is applied.
• Back-up and replication of production data regardless of the storage system used by the client.
• Possibility of secure access via Internet (VPN) for users in the event of disaster and to carry out periodic tests.